Got Questions? We Have Clear Answers

Rifat Refrigerator And Engineering is a professional home appliance repair and refrigeration service company based in Uttara, Dhaka. We have been operating since 2019 under the ownership of Sujan Mahmud.

Our core services include:

• AC repair and maintenance
• AC installation
• Refrigerator repair service
• Refrigerator gas refill
• Freezer repair
• Commercial refrigeration service

We provide doorstep service across all major areas of Dhaka City.

We are available every day from 8:00 AM to 12:00 AM (midnight) — including weekends and public holidays. That means if your fridge breaks down on a Friday evening or your AC stops working on Eid, we are still here for you.

To book a service, you can:

• Call or WhatsApp us at 01557256062
• Email us at [email protected]
• Fill out our online booking form

We serve the entire Dhaka City. Our most active service areas include:

• Uttara
• Gulshan
• Mirpur
• Dhanmondi
• Bashundhara
• Banani, Mohakhali, Motijheel, Khilkhet, Tongi

If your location is not listed, simply give us a call — we likely still cover your area.

Yes. All our technicians are professionally trained in refrigeration and air conditioning systems. Before joining our team, each technician goes through a thorough background check and skills assessment.

Our team has hands-on experience with all major brands including Samsung, LG, Walton, General, Gree, Midea, Daikin, Carrier, Sharp, and more. We have been building this team since 2019, and many of our technicians have 8–12 years of field experience.

You can meet our staff here.

Yes, we offer same-day service based on technician availability. For urgent cases — like a fridge completely stopped working with food inside, or an AC failure during peak summer heat — call us directly at 01557256062 and we will dispatch a technician as quickly as possible.

Our extended service hours (8AM to midnight, every day) means you are rarely left waiting until the next morning.

These are the warning signs that your AC needs professional attention right away:

• AC is running but not cooling properly
• Unusual noises — rattling, grinding, or hissing sounds
• Water dripping or leaking from the indoor unit
• Foul or musty smell coming from the vents
• AC turns on and off repeatedly (short-cycling)
• Ice forming on the evaporator coil or copper pipes
• Remote control or display showing error codes
• Electricity bill suddenly much higher than usual

If you notice any of these, book our AC repair service in Dhaka before minor issues become costly compressor or PCB failures.

This is the most common complaint we get. There are several possible causes:

• Low refrigerant (gas) level — this is the top reason. The AC needs a gas refill and leak inspection.
• Dirty air filter — a clogged filter blocks airflow and drastically reduces cooling efficiency.
• Faulty compressor — if the compressor is failing, the unit cannot compress refrigerant properly.
• Dirty condenser coils — outdoor unit coils need cleaning to release heat effectively.
• Low voltage or electrical issues — inconsistent power supply affects performance.

Our technicians will diagnose the exact cause on-site and provide a transparent cost estimate before any repair work begins.

Given Dhaka’s hot and humid climate, we recommend:

• Filter cleaning: Every 2–3 weeks during peak summer (March to October)
• Full AC servicing: At least twice a year — once before summer starts and once mid-season
• Deep cleaning & gas check: Once a year, ideally in February–March before the heat peaks

Regular servicing reduces electricity consumption by up to 15–20% and extends your AC’s lifespan by several years. Skipping maintenance often leads to compressor failure, which is the most expensive repair.

Yes. We repair and service all major air conditioner brands sold in Bangladesh, including:

• General, Gree, Midea, Daikin, Carrier
• Samsung, LG, Panasonic, Mitsubishi
• Walton, Vision, Marcel (local brands)
• Sharp, Haier, TCL, Hisense, Chigo

We work on Split ACs, Window ACs, Cassette ACs, Tower ACs, and multi-split systems. See our full AC repair service page for more details.

A standard AC servicing visit from our team covers:

• Filter cleaning and washing
• Evaporator coil cleaning
• Outdoor unit and condenser coil cleaning
• Drain line flush (prevents water leaks)
• Refrigerant level check
• Electrical connections and thermostat inspection
• Overall performance test

Spare parts cost (if required) is quoted separately with your approval before installation. No hidden charges.

Our AC installation service in Dhaka covers the complete setup process:

• Indoor unit wall mounting with bracket fitting
• Outdoor unit placement and secure mounting
• Copper pipe connection (up to standard length)
• Electrical wiring and dedicated circuit connection
• Gas charging and pressure testing
• Drainage pipe routing
• Test run and performance verification
• User briefing on operation and maintenance

Additional pipe length, wall drilling, and conduit materials are quoted transparently before work begins.

A standard split AC installation typically takes 2 to 4 hours depending on:

• Distance between indoor and outdoor units
• Wall or ceiling material (concrete, brick, or drywall)
• Number of units being installed simultaneously
• Availability of existing electrical connection

We schedule installation appointments with a confirmed time slot so you know exactly when our team will arrive.

Choosing the wrong tonnage wastes electricity or leaves your room poorly cooled. Here is a basic guideline for Dhaka’s climate:

• Up to 120 sq ft → 1.0 Ton
• 120–180 sq ft → 1.5 Ton
• 180–250 sq ft → 2.0 Ton
• 250–350 sq ft → 2.5 Ton
• 350 sq ft and above → 3.0 Ton or dual units

Factors like floor level, direct sunlight exposure, number of occupants, and heat-generating appliances in the room also affect the correct tonnage selection. Our technicians can advise you during a consultation visit.

Watch for these red flags that indicate your fridge needs a technician:

• Fridge is running but not keeping food cold
• Freezer is frosting up heavily or not freezing at all
• Motor/compressor running continuously without cycling off
• Water pooling inside the fridge or leaking underneath
• Unusual loud humming, clicking, or buzzing noises
• Interior light not working
• Warm spots inside but compressor is hot to touch
• Fridge is vibrating excessively

Book our refrigerator repair service and our technician will diagnose and fix the issue at your home.

A refrigerator that needs a gas refill will typically show these symptoms:

• Fridge runs but the freezer section is not cold enough
• Food spoiling faster than normal
• Compressor runs non-stop without the fridge getting cold
• No frost forming on the evaporator coil inside the freezer
• Frost forming on the outer copper pipe at the back

Important: A refrigerator gas refill should always be combined with a leak detection check. Simply topping up the gas without fixing the leak means it will escape again within weeks.

This is a great question. Here is a practical rule: if the repair cost is less than 50% of what a comparable new fridge costs, repair is almost always the better financial choice.

Minor and mid-level repairs like gas refill, thermostat replacement, fan motor, or relay switch are almost always worth fixing — especially for fridges under 8 years old.

If the compressor is completely dead and the fridge is over 10 years old, buying new may be more economical. Our technician will give you an honest assessment on-site — we will never push unnecessary repairs.

We provide repair and servicing for all refrigerator brands available in Bangladesh, including:

• Local brands: Walton, Marcel, Vision, Minister
• International brands: Samsung, LG, Sharp, Hitachi, Panasonic, Haier, Hisense
• Single door, double door, and side-by-side models
• Frost-free and direct-cool refrigerators

Our freezer repair service covers all types:

• Chest freezers (home and commercial use)
• Upright stand-alone freezers
• Refrigerator-freezer combination units
• Ice cream display freezers
• Deep freezers used in restaurants, pharmacies, and shops

We service all brands and handle issues like not freezing, excessive frost build-up, door seal failure, compressor problems, and thermostat faults.

A freezer that cannot hold temperature is a serious issue — especially for stored food, medicine, or commercial products. Common causes include:

• Refrigerant leak — the most common cause; gas has leaked out over time
• Damaged door gasket — warm air entering from a broken seal
• Faulty thermostat — not signalling the compressor correctly
• Compressor issues — compressor not running at full capacity
• Dirty condenser coils — preventing heat release

Call us promptly on 01557256062 if your freezer is holding above -10°C — food safety is at risk.

Our commercial refrigeration service covers a wide range of equipment used in businesses:

• Walk-in cold rooms and blast freezers
• Display chillers and refrigerated showcases
• Ice machines and ice makers
• Commercial chest and upright freezers
• Pharmaceutical cold storage units
• Restaurant and hotel kitchen refrigeration systems
• Supermarket multi-deck display fridges

Yes. We offer Annual Maintenance Contracts (AMC) for restaurants, hotels, supermarkets, pharmacies, food processing units, and office complexes in Dhaka.

AMC benefits include:

• Scheduled preventive maintenance visits (monthly or quarterly)
• Priority response for breakdowns — no waiting
• Discounted rates on spare parts
• Dedicated service record for each unit
• Single point of contact for all your refrigeration needs

Contact us at [email protected] to discuss a customised AMC plan for your business.

We understand that a commercial refrigeration breakdown is a business emergency. Spoiled inventory or halted operations can cost far more than the repair itself.

For commercial clients in Dhaka City, we aim to dispatch a technician within 2–4 hours of your emergency call during operating hours (8AM–12AM). AMC clients receive priority response ahead of general bookings.

Call us at 01557256062 and mention it is a commercial emergency — we will treat it with urgency.

AC repair cost in Dhaka varies depending on the problem. Here are general estimates:

• Basic AC service/cleaning: ৳500 – ৳1,200
• Gas refill (refrigerant recharge): ৳1,500 – ৳3,500
• Thermostat or PCB board replacement: ৳1,500 – ৳6,000
• Fan motor replacement: ৳2,000 – ৳5,000
• Compressor replacement: ৳8,000 – ৳25,000+ (brand and tonnage dependent)

Important: Our technician will give you a full written diagnosis and cost estimate before any repair begins. You are never billed for work you did not approve.

Yes. We provide a service warranty on all repair work. The warranty period varies by type of repair:

• General service/cleaning: 7-day satisfaction guarantee
• Gas refill with leak repair: 30-day warranty
• Spare part replacement: Warranty depends on the specific part (typically 30–90 days for parts, plus labour warranty)

If the same issue recurs within the warranty period, we return and fix it at no additional charge. Our reputation is built on trust — we stand behind every job we do.

A standard service visit includes a diagnosis fee which covers the technician’s travel and on-site inspection. This fee is clearly communicated when you book and is transparent — no surprise charges when the technician arrives.

If you proceed with the repair, the diagnosis charge is typically included in the total repair cost. For commercial AMC clients, inspection visits are covered under the contract.

We prioritise genuine OEM (Original Equipment Manufacturer) parts for all repairs. When a specific OEM part is unavailable or significantly overpriced for older appliances, we use high-quality compatible parts and inform you before installation.

We will never install a substandard part without your knowledge — that only leads to repeat breakdowns and damages our reputation, which we have carefully built since 2019.

We accept payment after the service is completed and you are satisfied. Payment options include:

• Cash payment at doorstep
• bKash, Nagad, and Rocket mobile banking
• Bank transfer (for commercial clients)

Payment is always collected after the job is done and you confirm the appliance is working properly.