--- title: "About" url: https://refrigerationservice.com.bd/about-us/ date: 2026-01-22 modified: 2026-03-25 description: "Home › About Us Since 2019 — Uttara, Dhaka Dhaka’s Trusted AC & RefrigeratorRepair Specialists Rifat Refrigerator And Engineering has been keeping homes and businesses cool across Dhaka City since…" --- # About [Home](https://refrigerationservice.com.bd/) › About Us Since 2019 — Uttara, Dhaka # Dhaka’s Trusted AC & Refrigerator**Repair Specialists Rifat Refrigerator And Engineering has been keeping homes and businesses cool across Dhaka City since 2019. Certified technicians. Honest pricing. Same-day service — every day, 8 AM to 12 AM. [Book a Service Today ➜](https://refrigerationservice.com.bd/contact-us/) ![Rifat Refrigerator And Engineering technician repairing AC unit in Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/about-team-working.webp) 5+** Years of Service Who We Are ## A Local Team You Can Count On in Any Situation Rifat Refrigerator And Engineering is a locally owned and operated appliance repair company based in Uttara, Dhaka. We specialize in [AC repair](https://refrigerationservice.com.bd/ac-repair-service/), [refrigerator repair](https://refrigerationservice.com.bd/refrigerator-repair-service/), [freezer servicing](https://refrigerationservice.com.bd/freezer-repair-service/), and [commercial refrigeration](https://refrigerationservice.com.bd/commercial-refrigeration-service/) across Dhaka City. Every technician on our team goes through hands-on training and carries proper tools to your doorstep. We do not send untrained helpers — ever. When we show up, the job gets done right the first time. - Experienced, background-verified technicians - Transparent pricing — no hidden charges - Service warranty on all repair work - Available everyday from 8 AM to 12 AM - Serving all major areas of Dhaka City [View All Services](https://refrigerationservice.com.bd/services/) 5+ Years in Business 3500+ Services Completed 10+ Expert Technicians 98% Customer Satisfaction ![Sujan Mahmud — Owner of Rifat Refrigerator And Engineering, Uttara Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/owner-sujan-mahmud.webp) Our Story ## From One Technician to**Dhaka’s Go-To Repair Team Rifat Refrigerator And Engineering started in 2019 with a simple goal — give Dhaka households a repair service they could actually trust. Our founder, Sujan Mahmud**, spent years working in refrigeration engineering before deciding to build something different: a company where quality work and honest communication come before everything else. Back then, most repair shops in Dhaka worked without clear pricing, sent unqualified workers, and rarely stood behind their work. We set out to change that from day one. Today, Rifat Refrigerator And Engineering serves thousands of customers across Dhaka — from households in [Uttara](https://refrigerationservice.com.bd/ac-repair-service-uttara/) and [Gulshan](https://refrigerationservice.com.bd/ac-repair-service-gulshan/) to businesses in [Motijheel](https://refrigerationservice.com.bd/ac-repair-service-motijheel/) and [Mirpur](https://refrigerationservice.com.bd/ac-repair-service-mirpur/). The approach has not changed: show up on time, diagnose the real problem, fix it properly, and back the work with a warranty. > “We built this company the hard way — by doing good work and letting customers spread the word. Every repeat customer is proof that we are doing something right.”— Sujan Mahmud, Founder What Drives Us ## Mission, Vision & Core Values 🎯 ### Our Mission To provide fast, reliable, and affordable AC and refrigerator repair services across Dhaka — with trained technicians, honest pricing, and guaranteed workmanship on every job. 🔭 ### Our Vision To become the most trusted appliance repair service in Bangladesh by consistently delivering professional results and building long-term relationships with every customer we serve. 💚 ### Our Values Honesty in every estimate. Respect for your home and time. Accountability when things go wrong. These are not slogans — they guide every single call we take and every job we complete. Why Choose Us ## 6 Reasons Dhaka Customers Keep Coming Back to Rifat Refrigerator We do not compete on price alone. We compete on trust — and trust is something we earn call by call, job by job. 🔧 ### Certified Technicians Only Every technician is trained, tested, and background-verified before they visit a customer’s home or office. ⚡ ### Same-Day & Emergency Service We respond fast. Most calls in Dhaka are covered on the same day, 7 days a week, including holidays. 💸 ### Upfront, Fixed Pricing You get a clear cost estimate before any work begins. No surprise charges after the job is done. 🛡️ ### Service Warranty Included All repair work comes with a warranty period. If the same issue returns, we come back and fix it — no questions asked. 📍 ### All Major Areas of Dhaka Covered From Uttara and Gulshan to Mirpur, Dhanmondi, Bashundhara, Banani, Mohakhali, and beyond. 🕗 ### Open Every Day, 8 AM to 12 AM A broken AC or fridge does not wait for business hours. Neither do we — we are available 16 hours a day. ![Sujan Mahmud — Founder and Owner, Rifat Refrigerator And Engineering, Uttara Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/owner-sujan-mahmud.webp) Sujan Mahmud Founder & Owner — Rifat Refrigerator And Engineering Meet the Founder ## Built on Experience, Driven by Accountability > “I have seen customers get overcharged, get promised things that were never delivered, and get left without a working fridge in the middle of summer. I started Rifat Refrigerator And Engineering because I knew it could be done better.” Sujan Mahmud brings years of field experience in refrigeration and air conditioning systems across both residential and commercial settings. He personally oversees technician training, quality standards, and customer satisfaction protocols at Rifat Refrigerator And Engineering. Under his leadership, the company has grown from a one-person operation to a full team covering all major neighborhoods of Dhaka City — with a reputation built almost entirely on word-of-mouth referrals. What We Fix ## Our Core Repair & Installation Services Whether it is a home split AC or a commercial cold storage unit, our team has the tools and training to get it running again. [ ![AC repair service in Dhaka by Rifat Refrigerator](https://refrigerationservice.com.bd/wp-content/uploads/service-ac-repair.webp) AC Repair Service All brands, all types — split, window, portable. Fast diagnosis and same-day repair across Dhaka. Learn More ➜ ](https://refrigerationservice.com.bd/ac-repair-service/) [ ![AC installation service Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/service-ac-installation.webp) AC Installation Service Professional installation ensuring correct gas pressure, mounting, and drainage from day one. Learn More ➜ ](https://refrigerationservice.com.bd/ac-installation-service/) [ ![Refrigerator repair service in Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/service-fridge-repair.webp) Refrigerator Repair Compressor issues, gas leaks, cooling problems — we fix all major and minor fridge faults. Learn More ➜ ](https://refrigerationservice.com.bd/refrigerator-repair-service/) [ ![Refrigerator gas refill service Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/service-gas-refill.webp) Refrigerator Gas Refill Proper refrigerant recharge with leak check to restore optimal cooling performance. Learn More ➜ ](https://refrigerationservice.com.bd/refrigerator-gas-refill/) [ ![Freezer repair service Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/service-freezer-repair.webp) Freezer Repair Service Home and commercial chest/upright freezer repair — fast response to protect your stored goods. Learn More ➜ ](https://refrigerationservice.com.bd/freezer-repair-service/) [ ![Commercial refrigeration service Dhaka](https://refrigerationservice.com.bd/wp-content/uploads/service-commercial-refrigeration.webp) Commercial Refrigeration Walk-in coolers, display chillers, supermarket refrigeration — priority response for business clients. Learn More ➜ ](https://refrigerationservice.com.bd/commercial-refrigeration-service/) [View All Services](https://refrigerationservice.com.bd/services/) Where We Serve ## AC & Refrigerator Repair Across All of Dhaka City Rifat Refrigerator And Engineering covers the entire Dhaka metropolitan area. Click your area below to check availability and response time near you. [Uttara](https://refrigerationservice.com.bd/ac-repair-service-uttara/) [Gulshan](https://refrigerationservice.com.bd/ac-repair-service-gulshan/) [Mirpur](https://refrigerationservice.com.bd/ac-repair-service-mirpur/) [Dhanmondi](https://refrigerationservice.com.bd/ac-repair-service-dhanmondi/) [Bashundhara](https://refrigerationservice.com.bd/ac-repair-service-bashundhara/) [Banani](https://refrigerationservice.com.bd/ac-repair-service-banani/) [Mohakhali](https://refrigerationservice.com.bd/ac-repair-service-mohakhali/) [Motijheel](https://refrigerationservice.com.bd/ac-repair-service-motijheel/) [Khilkhet](https://refrigerationservice.com.bd/ac-repair-service-khilkhet/) [Tongi](https://refrigerationservice.com.bd/ac-repair-service-tongi/) + More Areas [View Full Service Area](https://refrigerationservice.com.bd/service-areas/) FAQ ## Common Questions About Rifat Refrigerator And Engineering Where is Rifat Refrigerator And Engineering located? + Our main office is at Arhams, Plot No-79, Sector-7, Dhaka-Mymensingh Main Road, Uttara C/A, Dhaka. However, all our services are doorstep-based — we come directly to your home or office anywhere in Dhaka City. What are your service hours? + We are open every day of the year — including weekends and public holidays — from 8 AM to 12 AM (midnight). For urgent breakdowns outside these hours, you can still call and we will do our best to assist. Do you offer a warranty on repair work? + Yes. All repair services completed by Rifat Refrigerator And Engineering come with a service warranty. If the same fault recurs within the warranty period, we return and fix it at no additional cost. Which brands of AC and refrigerators do you service? + We service all major brands available in Bangladesh, including Walton, Samsung, LG, General, Gree, Carrier, Daikin, Midea, Sharp, Panasonic, Hitachi, Haier, and more — for both residential and commercial units. How quickly can a technician reach me in Dhaka? + For most locations in Dhaka, we can dispatch a technician the same day you call. For priority areas like Uttara, Gulshan, Mirpur, and Dhanmondi, response times are typically within a few hours. How do I book a repair service? + You can book by calling us at [01557256062](tel:01557256062), emailing [contact@refrigerationservice.com.bd](mailto:contact@refrigerationservice.com.bd), or using the booking form on our [Contact Us](https://refrigerationservice.com.bd/contact-us/) page. We typically confirm your appointment within a short time. ## Need a Repair Today? Our technicians are standing by. Call now for same-day AC or refrigerator service anywhere in Dhaka — no job is too big or too small. [📞 Call Now: 01557256062](tel:01557256062) [Book Online](https://refrigerationservice.com.bd/contact-us/) [ 📞 01557256062 ](tel:01557256062)